Order Formalization: A sales order is created specifying all the order details, such as references, colors, quantities, branding technique, logo name, delivery address, delivery date, etc. New customers without approved credit must make a 50% deposit of the total order and reply to the email approving the sales order after verifying that all the details are correct. Customers with approved credit only need to confirm the order via email.
Design and Approval: We send a digital mock-up of the product with the proposed branding for your approval. This includes details such as dimensions, product color, branding color, logo position, and size as it will appear on the product. Once approved via email, production begins.
Production and Delivery: The production time is 8 to 12 business days from the approval of the digital mock-up for most of our products, provided they are available in inventory. In special cases, we can assess shorter delivery times. For locally manufactured products, delivery times should be confirmed with our sales executives. Delivery is provided at no additional cost to your company’s doorstep in all cities across Colombia (as long as there are no additional processes beyond the standard ones and it covers a single delivery point per order).
Yes, we offer customization on the vast majority of our products. We can also sell the product without branding if the client prefers. However, we only customize products purchased from us.
You can choose the branding method that best suits the product type and your needs, such as pad printing, screen printing, laser engraving, embroidery, sublimation, digital printing, and others. Our main goal is to meet our client’s quality standards, expectations, and requirements.
The standard production time is 8 to 12 business days after design approval. However, in special situations, we can evaluate shorter delivery times to meet our client’s needs, provided production commitments allow it.
“Our minimum order requirement is 50 units. Please note that we do not cater to retail sales; our business is exclusively focused on wholesale transactions, where we offer highly competitive pricing. For smaller orders, the costs may be higher due to fixed expenses associated with each order, such as transportation from warehouses to branding workshops, minimum branding fees, digital mock-up creation, and other related costs.”